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How omeze Handles Your Personal Information

This Privacy Policy tells you exactly what data omeze collects when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform in eligible states.

Account data collected at signupPayment info via PayPal, Venmo, Play+Your right to access or delete dataDirect contact path to our privacy teamState law may affect your rights
omeze How omeze Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply encryption in transit and at rest for all account records, including the wallet history tied to your PayPal, Venmo, and Play+ activity. Cookies on omeze fall into two groups: strictly necessary ones that keep your session alive, and optional analytics cookies you can decline via the cookie banner. We keep account data for as long as your account is active and for the period required by state regulations after closure. You can request a full export of your personal data, ask us to correct inaccuracies, or ask us to delete your record where state law allows.

Encryption at Rest

All account and wallet records, including PayPal and Play+ deposit history, are encrypted in our database so raw data is never exposed in the event of a breach.

Cookie Control

Strictly necessary cookies keep your login session active. Optional analytics cookies can be declined via the cookie banner on your first visit or reset later in settings.

Data Retention Rules

We keep your account data while your account is open and for the period state regulations require after closure. Identity documents uploaded for withdrawal verification are deleted once that retention window closes.

Your Correction and Deletion Rights

You can request a data export, ask us to correct a field that's wrong, or ask for deletion. We respond within the timeframe your state's applicable privacy law requires.

PRIVACY CONTACT OPTIONS

Reach Our Privacy Team Directly

If you want to review, correct, or remove data tied to your omeze account, these are the direct channels. Each path goes to a team that handles privacy requests specifically — not a general-support queue. Response timing depends on the complexity of your request and applicable state law requirements.

Privacy Email Send a written request to our privacy address. Include your registered email so we can verify your identity before acting on the request.
Live Chat Open the chat widget inside your account dashboard. Tell the agent you have a privacy matter and they will escalate it to the data team.
Account Settings Some data preferences — like marketing email opt-out and cookie consent — can be changed directly in your account settings without contacting us.

Common Questions About Your Privacy on omeze

Here are the questions our account holders ask most often about how their data is handled, what rights they have, and how to act on those rights through the platform.

We share data only with payment processors like PayPal and Play+, identity verification services, and state-required compliance partners. We do not sell your personal information to advertisers.

We record the transaction reference, amount, and timestamp. We do not store your Venmo handle or PayPal password — those stay on their own platforms under their own privacy terms.

Yes. Submit a deletion request through live chat or our privacy email. We will action it within the timeframe your state's privacy law specifies, after verifying your identity first.

Location signals confirm you're accessing from an eligible state — that's the only use. We don't build ad profiles from location, and we don't share location data with marketing partners.

Go to account settings and turn off marketing email preferences, or click the unsubscribe link at the bottom of any email we've sent. Changes take effect within one business day.

Verification documents uploaded when you request a withdrawal are retained only for the period required by applicable state regulations, then permanently deleted from our systems.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.